Why Service Design Thinking
En podkast av Why Service Design Thinking
Kategorier:
26 Episoder
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Creating Culture | Claus Raasted
Publisert: 2.1.2019 -
Developing Confidence as a Designer with Lauren Currie, OBE
Publisert: 1.11.2018 -
Case Study: Dubai Design District - A Human-Centered Neighborhood | Lindsay Miller
Publisert: 1.9.2018 -
Service Design in Government and Public Services | Benjamin Taylor
Publisert: 1.7.2018 -
Turning a Service into an Experience | Paul Bulencea
Publisert: 1.5.2018 -
The Business Case for Service Design | Jod Kaftan of Fjord
Publisert: 1.3.2018 -
Building a Sustainable Business with Systems | Joanna Waterfall
Publisert: 2.1.2018 -
Towards a Preemptive Social Enterprise | Matthew Manos
Publisert: 1.11.2017 -
Customer Journey Mapping | Daniel Sunden + John Flitcroft
Publisert: 1.9.2017 -
Minisode: The Customer Journey of Pizza in 3 Countries
Publisert: 1.7.2017 -
The Future of Designing for the Customer | Panel Discussion
Publisert: 1.5.2017 -
Research for Design Insight | Seth Weissman
Publisert: 1.3.2017 -
Analogous Inspiration From Uncommon Sources | Victoria Vivas
Publisert: 2.1.2017 -
CASE STUDY - Designing the Entrepreneur's Experience | Jon Leyh of Ruckus Projects
Publisert: 1.12.2016 -
Service Blueprinting for Customer Engagement | John Ayers
Publisert: 1.11.2016 -
How to Create a Culture of Innovation | Allen Weaver
Publisert: 1.10.2016 -
Service Design Network | Jesse Grimes
Publisert: 1.9.2016 -
CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver
Publisert: 1.8.2016 -
Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence
Publisert: 1.7.2016 -
#ServiceDesignDay | Raj Singh on AI in Services
Publisert: 1.6.2016
Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don’t forget to listen until the very end, for this week’s design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else. Like what you hear? Please subscribe, rate, and review us!
