The IT Experience Podcast

En podkast av HappySignals - Torsdager

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124 Episoder

24. Campari 'Goes a Sip Beyond' by Transforming their Employee Experience
Publisert: 18.12.2019
23. Steps to Happiness in Employee Experience
Publisert: 12.12.2019
22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author
Publisert: 22.11.2019
21. ITIL 4 - High Velocity IT with Mark Smalley
Publisert: 14.11.2019
20. Showing Value of ServiceNow Usage
Publisert: 8.10.2019
19. From IT Cost to Business Value using Employee Experience
Publisert: 2.9.2019
18. $900B was wasted last year in Digital Transformation
Publisert: 21.8.2019
17. Step by Step Guide to Empowering Employee Experience with Oscar Berg
Publisert: 12.8.2019
16. Make your Automation Case with Experience Data
Publisert: 31.7.2019
15. Empathic Building, The Future of Office Work with Tomi Teikko
Publisert: 22.7.2019
14. How do you make a Business Case for Employee Experience measurement?
Publisert: 10.7.2019
13. How does Service Management fit into Employee Experience Equation? Author Jacob Morgan joins for a chat
Publisert: 8.7.2019
12. Top IT Service Management Trends to Watch in 2019 by CIOReview.com
Publisert: 26.6.2019
11. Jesper Hansen from Region Midtjylland, Providing Experience for Hospitals
Publisert: 18.6.2019
10. Fujitsu and Tieto, discussion on MSP's changing world of outsourcing
Publisert: 10.6.2019
9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen
Publisert: 2.6.2019
8. Interview with Alan Norris from ServiceNow
Publisert: 14.5.2019
7. CIO Interview: Virgin Trains, John Sullivan
Publisert: 7.5.2019
6. Employees are different, learn how different profiles behave
Publisert: 6.5.2019
5. Transparency with Experience Data is Crucial
Publisert: 5.5.2019

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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/

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124 Episoder

24. Campari 'Goes a Sip Beyond' by Transforming their Employee Experience

23. Steps to Happiness in Employee Experience

22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author

21. ITIL 4 - High Velocity IT with Mark Smalley

20. Showing Value of ServiceNow Usage

19. From IT Cost to Business Value using Employee Experience

18. $900B was wasted last year in Digital Transformation

17. Step by Step Guide to Empowering Employee Experience with Oscar Berg

16. Make your Automation Case with Experience Data

15. Empathic Building, The Future of Office Work with Tomi Teikko

14. How do you make a Business Case for Employee Experience measurement?

13. How does Service Management fit into Employee Experience Equation? Author Jacob Morgan joins for a chat

12. Top IT Service Management Trends to Watch in 2019 by CIOReview.com

11. Jesper Hansen from Region Midtjylland, Providing Experience for Hospitals

10. Fujitsu and Tieto, discussion on MSP's changing world of outsourcing

9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen

8. Interview with Alan Norris from ServiceNow

7. CIO Interview: Virgin Trains, John Sullivan

6. Employees are different, learn how different profiles behave

5. Transparency with Experience Data is Crucial