The Customer Experience Podcast
En podkast av Ethan at BombBomb - Tirsdager
240 Episoder
-
119. The 6 P's of Writing, Publishing, and Selling Your Book (Part 2 of 2) w/ Ethan Beute
Publisert: 28.1.2021 -
118. The 3 C’s That Make or Break the SDR Experience w/ Ernest Owusu
Publisert: 26.1.2021 -
117. Your First 30, 60, and 90 Days In a CX Role w/ Jeff Breunsbach
Publisert: 19.1.2021 -
116. Closing Both Loops with Voice of the Customer w/ Lauren Culbertson
Publisert: 12.1.2021 -
115. (Re)Humanizing Your Events, Content, and Community w/ Bo Brustkern
Publisert: 5.1.2021 -
114. The 6 P's of Writing, Publishing, and Selling Your Book (Part 1 of 2) w/ Ethan Beute
Publisert: 31.12.2020 -
113. Building A Customer Experience From the Ground Up w/ Eric Crane
Publisert: 29.12.2020 -
112. Leading and Selling with Noble Purpose w/ Lisa Earle McLeod
Publisert: 22.12.2020 -
111. Building A Personal Experience Into Your Customer Experience w/ Greg Segall
Publisert: 15.12.2020 -
110. The Inbound-Freemium Connection w/ Nicholas Holland
Publisert: 8.12.2020 -
109. Finding Your Customer's Aha Moment w/ Ethan Beute
Publisert: 3.12.2020 -
108. Personas Don't Drive Revenue... Mindsets Do w/ Kristin Zhivago
Publisert: 1.12.2020 -
107. Improving Retention (From the First Hello) w/ Gowri Ramkumar
Publisert: 24.11.2020 -
106. The Magic of Creating Memories at Specific Moments w/ Jeff Kaylor
Publisert: 17.11.2020 -
105. From Cornflakes to Customer Experience, It’s All About Brand w/ Susan Meier
Publisert: 10.11.2020 -
104. Differentiating Far Beyond Product, Features, or Price w/ Stacy Sherman
Publisert: 3.11.2020 -
103. Building Relationships With Your Customers’ Customers w/ James Lloyd
Publisert: 27.10.2020 -
102. Using Suggestion to Sell Decisions & Good Feelings w/ Paul Ross
Publisert: 20.10.2020 -
101. Embracing Disruptive Moments: Acquisitions and Role Changes w/ Isabelle Papoulias
Publisert: 13.10.2020 -
100. Episode 100! The Epic Takes Mixtape
Publisert: 8.10.2020
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
