Questions for now - Compelling perspectives on digital CX

65 Episoder

1. The voice activated CX platform simplifying the smart home industry

   Publisert: 1.5.2020
2. How Indeed.com views and masters client success

   Publisert: 16.10.2019
3. Shifting customer engagement from transactional to human

   Publisert: 4.10.2019
4. Using data to understand customers from Wix.com

   Publisert: 21.6.2019
5. How Dropbox converts freemium users into premium payers

   Publisert: 7.6.2019
6. The CX guru showing great companies how to be amazing

   Publisert: 31.5.2019
7. Meet the CX leader who learned her trade in the trenches

   Publisert: 24.4.2019
8. WIA – Conall Laverty, Founder & CEO

   Publisert: 11.4.2019
9. How Headspace converts new users into customers for life

   Publisert: 15.3.2019
10. Getting clever about CRM - Insights from Salesforce

    Publisert: 11.2.2019
11. The importance of a customer-first mindset - Insights from HubSpot

    Publisert: 19.3.2018
12. How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi

    Publisert: 13.3.2018
13. Scaling CX - A talk with Airbnb's head of global customer experience

    Publisert: 5.3.2018
14. 7 imperatives for moving your customer experience to the next level

    Publisert: 19.2.2018
15. Jeffrey Puritt - President & CEO, TELUS International

    Publisert: 5.2.2018
16. Rod Jones - the man who helps CX Leads make better decisions

    Publisert: 21.1.2018
17. Leadership coaching - Insights from tech giant Airbnb (with Renn Vara)

    Publisert: 8.1.2018
18. Cogs and Marvel - Roisin Callaghan, CEO C&G USA

    Publisert: 24.12.2017
19. Vivino - Chad Boonsupa, Global VP of Customer Experience

    Publisert: 10.12.2017
20. Getting personal: Leveraging the power of IoT and big data (with Strava)

    Publisert: 27.11.2017