Hospitality Academy

41 Episoder

1. EP #41 – Creating a Customer Service Culture with Micah Solomon

   Publisert: 15.3.2020
2. EP #40 – Crisis Readiness for the Hospitality Industry

   Publisert: 24.1.2020
3. EP #39 – The Power of Moments with Author Chip Heath

   Publisert: 3.10.2017
4. EP #38 – Legal Rights and Responsibilities of the Innkeeper

   Publisert: 18.7.2017
5. EP #37 – An Open and Shut Case for Cleaning Guest Rooms

   Publisert: 6.7.2017
6. EP #36 – AHLA’s Hotel GM of the Year, Craig Poole

   Publisert: 21.6.2017
7. EP #35 – Secrets to Running an Award Winning Hotel

   Publisert: 6.6.2017
8. EP #34 – Celebrate Service Week at IHG with Jon Wakeman

   Publisert: 22.5.2017
9. EP #2 – Preparing for Hurricane Season

   Publisert: 19.5.2017
10. EP #33 – Rocco Bova Shares Career Advice for Aspiring Hoteliers

    Publisert: 9.5.2017
11. EP #32 – Effective Interviewing Techniques with Jody Rogers

    Publisert: 25.4.2017
12. EP #31 – Career Magic In The Hospitality Industry with Lee Cockerell

    Publisert: 11.4.2017
13. EP #30 – Social Media’s Influence on Hotel Marketing

    Publisert: 22.3.2017
14. EP #29 – Digital Marketing For The Hospitality Industry

    Publisert: 23.2.2017
15. EP #28 – Understanding ADA Laws On Service Animals in Hotels

    Publisert: 2.2.2017
16. EP #27 – Effectively Using Online Feedback and Reviews, with Daniel Craig

    Publisert: 12.1.2017
17. EP #26 – Conquering The Leadership Gap In Hospitality, with Sarah Pittson

    Publisert: 15.12.2016
18. EP #25 – Vacation Home Rental Hospitality, with Ross Twiddy

    Publisert: 17.11.2016
19. EP #24 – Succeeding In Urban Neighborhoods, with Imran Jivani

    Publisert: 28.9.2016
20. EP #23 – The Complete Customer Experience, with Tony Bodoh

    Publisert: 30.8.2016