Experts of Experience
En podkast av Mission.org - Onsdager
86 Episoder
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#25 How Breeze Airways is Proving You Can Create Superior Flying Experiences
Publisert: 10.4.2024 -
#24 Customer Experience Resurgence: The MoviePass Story
Publisert: 3.4.2024 -
#23 Building Trust in AR: Niantic's Guide to Transparent Customer Engagement
Publisert: 27.3.2024 -
#22 Advice for Harmonizing Business-Customer Relationships
Publisert: 20.3.2024 -
#21 Accessibility in Focus: Fable's CEO Talks Design and Impact
Publisert: 13.3.2024 -
#20 Insights on Prioritizing Customer Experience for Sustainable Growth
Publisert: 6.3.2024 -
#19 The Ultimate Guide to Ecommerce CX
Publisert: 28.2.2024 -
#18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk
Publisert: 21.2.2024 -
#17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach
Publisert: 14.2.2024 -
#16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication
Publisert: 7.2.2024 -
#15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies
Publisert: 31.1.2024 -
#14 Chris Ho's Secret to The Art of Delegation and Customer Experience
Publisert: 24.1.2024 -
#13 Ian Wishingrad: A Masterclass in Branding & Customer Experience
Publisert: 17.1.2024 -
#12 Riley Thomas: How Does Tech Transform The Real Estate Experience?
Publisert: 10.1.2024 -
#11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech
Publisert: 3.1.2024 -
#10 Grant Riewe: Leading CX Transformation in Mental Healthcare
Publisert: 27.12.2023 -
#9 Bassem Hanna: Transform Your CX With These Proven Strategies
Publisert: 20.12.2023 -
#8 Sam Wegman: The Secret to B2B Customer Experience Success
Publisert: 13.12.2023 -
#7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business
Publisert: 6.12.2023 -
#6 Jan Young: Why is Customer Success Crucial in SaaS?
Publisert: 29.11.2023
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
