113 Episoder

  1. Becoming Customer-Centric

    Publisert: 28.2.2023

  2. Customer Experience (CX) Examples in Evolving Industries

    Publisert: 21.2.2023

  3. Managing Change with Customers

    Publisert: 14.2.2023

  4. Top 10 Ways Customer Experience (CX) Makes a Better World

    Publisert: 7.2.2023

  5. Customer Experience (CX) Value Creation

    Publisert: 31.1.2023

  6. Characteristics of Great Customer Experience (CX)

    Publisert: 24.1.2023

  7. Process Improvement VS. Customer Experience

    Publisert: 17.1.2023

  8. Defining Customer Experience

    Publisert: 10.1.2023

  9. 5 Questions for Customer Experience (CX) Leaders

    Publisert: 3.1.2023

  10. How To Use a Customer Experience (CX) Mission

    Publisert: 27.12.2022

  11. Customer Experience (CX) Training

    Publisert: 20.12.2022

  12. Leadership Buy In

    Publisert: 13.12.2022

  13. Welcome to the Podcast

    Publisert: 8.12.2022

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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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