Experience Action
En podkast av Jeannie Walters, CCXP - Tirsdager
113 Episoder
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Break Down The Silos - or Not?
Publisert: 29.10.2024 -
Get B2B Partners Aligned with CX
Publisert: 22.10.2024 -
Prioritize the Right Things
Publisert: 15.10.2024 -
CX Pulse Check - October 2024
Publisert: 8.10.2024 -
Small Business CX Advantages
Publisert: 1.10.2024 -
Insights from Overwhelming Data
Publisert: 24.9.2024 -
First 100 Days as a CX Leader
Publisert: 17.9.2024 -
CX Pulse Check - September 2024
Publisert: 10.9.2024 -
Synergy with CX, EX, UX
Publisert: 3.9.2024 -
Countdown to CX Day
Publisert: 27.8.2024 -
Turning Negative Touchpoints into Positive Ones
Publisert: 20.8.2024 -
So Many Improvements! Where to Start?
Publisert: 13.8.2024 -
CX Pulse Check - August 2024
Publisert: 6.8.2024 -
Getting Leaders to CARE about CX
Publisert: 30.7.2024 -
Customer Service or Customer Experience
Publisert: 23.7.2024 -
AI in the Employee Experience
Publisert: 16.7.2024 -
CX Pulse Check - July 2024
Publisert: 9.7.2024 -
Cybersecurity and CX
Publisert: 25.6.2024 -
Management or CX Consulting?
Publisert: 18.6.2024 -
Cross-Functional Communication
Publisert: 11.6.2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
