Experience Action
En podkast av Jeannie Walters, CCXP - Tirsdager
113 Episoder
-
The Art of CX Leadership
Publisert: 15.4.2025 -
CX Pulse Check - April 2025
Publisert: 8.4.2025 -
Turning Employee Insights into Customer Experience Breakthroughs
Publisert: 1.4.2025 -
Event Planning and CX
Publisert: 25.3.2025 -
Build Your CX Scorecard
Publisert: 18.3.2025 -
CX Pulse Check - March 2025
Publisert: 11.3.2025 -
What Do Customers Want?
Publisert: 4.3.2025 -
Get the CX Executive Role
Publisert: 25.2.2025 -
Storytelling to Connect with Customers
Publisert: 18.2.2025 -
CX Pulse Check - February 2025
Publisert: 11.2.2025 -
Commodities and Customer Experience
Publisert: 4.2.2025 -
Inclusive Communications and Training
Publisert: 28.1.2025 -
CX Pulse Check - January 2025
Publisert: 21.1.2025 -
CX Wins from 100 Episodes
Publisert: 14.1.2025 -
5 Year-End Reflection Questions
Publisert: 17.12.2024 -
Misaligned Customer Expectations
Publisert: 10.12.2024 -
CX Pulse Check - December 2024
Publisert: 3.12.2024 -
Mission and Vision in CX Strategy
Publisert: 19.11.2024 -
Turning Negative Feedback Into Actionable Insights
Publisert: 12.11.2024 -
CX Pulse Check - November 2024
Publisert: 5.11.2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
