CX Files

369 Episoder

1. Robin Harrison - Webhelp - The Post-Covid Evolution Of CX

   Publisert: 10.3.2022
2. Let's Hear It For The CX Women With Alexandra Fus And Kathia Yacaman

   Publisert: 3.3.2022
3. Paula Kennedy Garcia : Trust & Safety in CX

   Publisert: 25.2.2022
4. Stephen Loynd - TrendzOwl - CX And The Great Resignation

   Publisert: 17.2.2022
5. Terry Rybolt - LiveXchange - Don't Fear The GigCX Worker!

   Publisert: 10.2.2022
6. Shira Dodi - Checkmarx - Cybersecurity And CX

   Publisert: 3.2.2022
7. William Carson - Ascensos - Planning For CX After Covid

   Publisert: 27.1.2022
8. Scott Broetzmann - CCMC - What Causes Customer Rage And How Can You Handle It?

   Publisert: 20.1.2022
9. Lisa Stoner - Uber - CX Innovation And Hyper-Growth

   Publisert: 13.1.2022
10. CX In 2022 With Stephen Loynd & Lian Rowlands

    Publisert: 6.1.2022
11. Peter Ryan & Mark Hillary on The Major CX Issues For 2022

    Publisert: 30.12.2021
12. TTEC & Teleperformance Review Of 2021 and 2022 Preview

    Publisert: 23.12.2021
13. 2021 Offshore BPO Confidence Index - Cognitive Copy and Ryan Strategic Advisory

    Publisert: 16.12.2021
14. Gill Marchbank - ResQ - Building World Class Culture In EX & CX

    Publisert: 9.12.2021
15. Steve Gush - Sitel Group - Digital CX Now And In 2022

    Publisert: 2.12.2021
16. Ian Jackson - Enshored - CX and e-Commerce for the giants and innovative startups

    Publisert: 25.11.2021
17. Hui Wu-Curtis - SupportU - Impact Sourcing For CX

    Publisert: 18.11.2021
18. Tariq Alinur - Brayn CX - The Growth In Video Chat For CX

    Publisert: 11.11.2021
19. Tamar Ravelli - Talingual - How Is BPO Recruitment Recovering After Covid?

    Publisert: 4.11.2021
20. Hailey Corr - Vistio - Best Practice In CX Automation

    Publisert: 28.10.2021