369 Episoder

  1. William Carson - Concentrix

    Publisert: 5.10.2018

  2. Simon Dillsworth - Praxidia

    Publisert: 28.9.2018

  3. Matt Sims - CEO, Teleperformance UK & RSA

    Publisert: 21.9.2018

  4. Calum Chace - AI and CX

    Publisert: 14.9.2018

  5. Daniel Hulme, CEO Satalia

    Publisert: 7.9.2018

  6. Shep Hyken

    Publisert: 31.8.2018

  7. Peter Ryan, Founder of Ryan Strategic Advisory

    Publisert: 24.8.2018

  8. Are Regional Trade Associations Stuck In The Past?

    Publisert: 17.8.2018

  9. CX Files

    Publisert: 25.7.2018

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

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