Customer Support Leaders

En podkast av Charlotte Ward

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Kategorier:

Forretning Teknologi

329 Episoder

217: Building a Team from Scratch with Hilary Dudek
Publisert: 13.7.2021
216: Building a Team from Scratch with Ashley Sachs
Publisert: 12.7.2021
215: Knowledge Management with Craig Stoss
Publisert: 9.7.2021
214: Knowledge Management with Tadas Labudis
Publisert: 8.7.2021
213: Knowledge Management with Simone Secci
Publisert: 7.7.2021
212: Knowledge Management with Cynthia Ng
Publisert: 6.7.2021
211: Knowledge Management with Aprill Allen
Publisert: 5.7.2021
210: Fireside with Nicholas Zeisler
Publisert: 2.7.2021
209: Fireside with Ash Rhodes
Publisert: 25.6.2021
208: Fireside with Doug Akers
Publisert: 18.6.2021
207: Fireside with Josh Magsam
Publisert: 11.6.2021
206: Fireside with Jim Israel
Publisert: 4.6.2021
205: Fireside with Vlad Shlosberg
Publisert: 28.5.2021
204: Fireside with Lauren Fearn
Publisert: 21.5.2021
203: Fireside with Hannah Steiman
Publisert: 14.5.2021
202: Fireside with Sharad Khandelwal
Publisert: 7.5.2021
201: Fireside with Ethan Walfish
Publisert: 30.4.2021
200: Managing Change with Lauren Rose Eimers
Publisert: 23.4.2021
199: Managing Change with Josh Magsam
Publisert: 22.4.2021
198: Managing Change with Adela Bodor
Publisert: 21.4.2021

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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