Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
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227: Fireside with Nate Brown
Publisert: 10.12.2021 -
226: 99 Weeks Done
Publisert: 4.12.2021 -
Week 100 Teaser
Publisert: 26.11.2021 -
From The Archives: Ep 150: Fireside with Mo McKibbin
Publisert: 19.11.2021 -
From The Archives: Ep 146: Fireside with Tue Søttrup
Publisert: 12.11.2021 -
From The Archives: Ep 142: Diversity and Inclusion with Antonio King
Publisert: 5.11.2021 -
From The Archives: Ep 140: Scary Support Stories with Todd Curtis
Publisert: 29.10.2021 -
From The Archives: Ep 136: Scary Support Stories with Matt Dale
Publisert: 22.10.2021 -
From The Archives: Ep 134: Support’s Relationship to Sales with Nicholas Zeisler
Publisert: 15.10.2021 -
From The Archives: Ep 129: Support’s Relationship to Product with Andrea Saez
Publisert: 8.10.2021 -
From The Archives: Ep 123: Freelancing in Support with Andrei Kamarouski
Publisert: 1.10.2021 -
From The Archives: Ep 117: CSAT with Mo McKibbin
Publisert: 24.9.2021 -
From The Archives: Ep 115: Support Scope with Mike Redbord
Publisert: 17.9.2021 -
225: “In Support, I Believe…” with Simone Secci
Publisert: 10.9.2021 -
224: “In Support, I Believe…” with Matt Dale
Publisert: 3.9.2021 -
223: “In Support, I Believe…” with Craig Stoss
Publisert: 27.8.2021 -
222: “In Support, I Believe…” with Ryan Klausner
Publisert: 20.8.2021 -
221: “In Support, I Believe…” with Charlotte Ward
Publisert: 13.8.2021 -
Announcing “In Support, I believe…”
Publisert: 6.8.2021 -
Throwback to Ep 109: Panel: If I Knew Then, What I Know Now….
Publisert: 30.7.2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
