Customer Support Leaders

En podkast av Charlotte Ward

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329 Episoder

  1. From The Archives: 209: Fireside with Ash Rhodes

    Publisert: 24.6.2022
  2. From The Archives: 201: Fireside with Ethan Walfish

    Publisert: 17.6.2022
  3. From The Archives: 200: Managing Change with Lauren Rose Eimers

    Publisert: 10.6.2022
  4. From The Archives: 196: Managing Change with Lauren Fearn

    Publisert: 3.6.2022
  5. From The Archives: 191: The Perfect Support Email with Ethan Walfish

    Publisert: 27.5.2022
  6. 245: Fireside with Valentina Thoerner

    Publisert: 20.5.2022
  7. From The Archives: 181: Startup Support with Zeni Bandy

    Publisert: 13.5.2022
  8. From The Archives: 180: Fireside with Valentina Thoerner

    Publisert: 6.5.2022
  9. 244: Fireside with Matt Dale

    Publisert: 29.4.2022
  10. From The Archives: 177: Fireside with Chris Taylor

    Publisert: 22.4.2022
  11. From The Archives: 175: Fireside with Tadas Labudis

    Publisert: 15.4.2022
  12. 243: Fireside with Vaishali Dialani

    Publisert: 8.4.2022
  13. 242: Fireside with Whitney Brittingham and Aakrit Prasad

    Publisert: 1.4.2022
  14. 241: Fireside with Andrew Ou

    Publisert: 25.3.2022
  15. 240: Fireside with Reagan Helms

    Publisert: 18.3.2022
  16. From The Archives: 171: Fireside with Sandra Thompson

    Publisert: 11.3.2022
  17. 239: Fireside with Craig Stoss

    Publisert: 4.3.2022
  18. 238: Fireside with Sam Semuhin

    Publisert: 25.2.2022
  19. 237: Fireside with Sophie Heller

    Publisert: 18.2.2022
  20. 236: Fireside with Sam Semuhin

    Publisert: 11.2.2022

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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