Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
-
From The Archives: 23: Moving from Doing to Leading the Work with Matt Dale
Publisert: 16.9.2022 -
From The Archives: 17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Publisert: 9.9.2022 -
From The Archives: 11: Awkward Conversations with Hilary Dudek.
Publisert: 2.9.2022 -
247: Fireside with Austin Emser
Publisert: 26.8.2022 -
From The Archives: 5: Empathy with Ash Rhodes
Publisert: 19.8.2022 -
From The Archives: 220: Building a Team from Scratch with Matt Dale
Publisert: 12.8.2022 -
From The Archives: 216: Building a Team from Scratch with Ashley Sachs
Publisert: 5.8.2022 -
From The Archives: 213: Knowledge Management with Simone Secci
Publisert: 29.7.2022 -
246: Fireside with Ethan Walfish
Publisert: 22.7.2022 -
From The Archives: 212: Knowledge Management with Cynthia Ng
Publisert: 15.7.2022 -
From The Archives: 211: Knowledge Management with Aprill Allen
Publisert: 8.7.2022 -
From The Archives: 210: Fireside with Nicholas Zeisler
Publisert: 1.7.2022 -
From The Archives: 209: Fireside with Ash Rhodes
Publisert: 24.6.2022 -
From The Archives: 201: Fireside with Ethan Walfish
Publisert: 17.6.2022 -
From The Archives: 200: Managing Change with Lauren Rose Eimers
Publisert: 10.6.2022 -
From The Archives: 196: Managing Change with Lauren Fearn
Publisert: 3.6.2022 -
From The Archives: 191: The Perfect Support Email with Ethan Walfish
Publisert: 27.5.2022 -
245: Fireside with Valentina Thoerner
Publisert: 20.5.2022 -
From The Archives: 181: Startup Support with Zeni Bandy
Publisert: 13.5.2022 -
From The Archives: 180: Fireside with Valentina Thoerner
Publisert: 6.5.2022
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
