THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
En podkast av Gregorio Uglioni - Mandager
241 Episoder
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CREATE HYPER-PERSONALIZED INTERACTIONS THAT MATTER
Publisert: 26.8.2024 -
EMPOWERING LEADERS TO GET EXECUTIVE BUY-IN
Publisert: 19.8.2024 -
STRATEGIES FOR A MEANINGFUL HUMAN CENTRIC CULTURE
Publisert: 12.8.2024 -
THE MYSTERY SHOPPING BLUEPRINT: DRIVING CUSTOMER PURCHASES
Publisert: 5.8.2024 -
APPLYING JOBS TO BE DONE
Publisert: 29.7.2024 -
ENGAGING EMPLOYEES with Michael Brandt
Publisert: 22.7.2024 -
The Experience of Benson Mukandiwa at the CX World Games 2024
Publisert: 18.7.2024 -
MASTERING CX AND DIGITAL INNOVATION: GLOBAL INSIGHTS
Publisert: 15.7.2024 -
The Experience of Fatima Tomoum at the CX World Games 2024
Publisert: 10.7.2024 -
4ROCKS SOLID STRATEGIES
Publisert: 8.7.2024 -
The Experience of Nate Brown at the CX World Games 2024
Publisert: 3.7.2024 -
EVOLVING EXCELLENCE: LEADERSHIP & TECHNOLOGY
Publisert: 1.7.2024 -
The Experience of Michael Brandt at the CX World Games 2024
Publisert: 27.6.2024 -
DISTILLED WISDOM: JAY BAER ON HUMAN-CENTRIC TRANSFORMATION AND LEADERSHIP
Publisert: 24.6.2024 -
The Experience of Jessica Noble at the CX World Games 2024
Publisert: 20.6.2024 -
TRANSFORMING THE DIAMOND IN THE ROUGH
Publisert: 17.6.2024 -
The Experience of Rolph Scott at the CX World Games 2024
Publisert: 13.6.2024 -
NAVIGATING THE OMNICHANNEL CUSTOMER EXPERIENCE OBSERVATORY
Publisert: 10.6.2024 -
UPLIFT YOUR BUSINESS: LEVERAGING INSIGHTS AND PROCESS ENGINEERING
Publisert: 3.6.2024 -
THE BEST OF THE BEST: THE ART OF EXCELLENCE with Joseph Michelli
Publisert: 27.5.2024
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose
