Crack the Customer Code
En podkast av Adam and Jeannie - Tirsdager
509 Episoder
-
305: Supporting Your Team in the Retail Apocalypse
Publisert: 30.1.2018 -
304: Arnie Malham, Innovating Culture
Publisert: 23.1.2018 -
303: How to Build Brand Trust in 2018
Publisert: 16.1.2018 -
302: Tom Karinshak, Comcast Customer Service
Publisert: 9.1.2018 -
301: Will Experience Be Your Difference This Year?
Publisert: 2.1.2018 -
300: Celebrating 300 Episodes (with live guitar)
Publisert: 12.12.2017 -
299: Operationalizing New Channels
Publisert: 7.12.2017 -
298: Michel Falcon, Incredible Experience Tips
Publisert: 5.12.2017 -
297: How to Balance Promises with Performance
Publisert: 30.11.2017 -
296: Jeffrey Shaw, The Lingo of Customers
Publisert: 28.11.2017 -
295: A Leader's Guide to the Holidays
Publisert: 23.11.2017 -
294: Katy Lynch, The Codeverse Experience
Publisert: 22.11.2017 -
293: Are Millennials Killing Your Industry?
Publisert: 16.11.2017 -
292: Mark Podolsky, Happy Customers Guaranteed
Publisert: 14.11.2017 -
291: LinkedIn Learning for Customer-Focused Leaders
Publisert: 9.11.2017 -
290: Ian Golding, Operationalizing Customer Experience
Publisert: 7.11.2017 -
289: Transitions and Gaps in CX
Publisert: 2.11.2017 -
288: Amy Climer, Fostering Creativity
Publisert: 31.10.2017 -
287: The Multi-Device Customer Journey
Publisert: 26.10.2017 -
286: Anthony Iannarino, Commitments Are for Closers
Publisert: 24.10.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
