Crack the Customer Code
En podkast av Adam and Jeannie - Tirsdager
509 Episoder
-
003: Experience Action Podcast - Customer Experience Training
Publisert: 20.12.2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Publisert: 13.12.2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Publisert: 12.12.2022 -
500: Bourbon Summit
Publisert: 29.11.2022 -
499: The Present and Future of CX
Publisert: 22.11.2022 -
498: Jay Baer, The Need for Speed
Publisert: 15.11.2022 -
497: Looking Back on CX
Publisert: 8.11.2022 -
496: Jeff Toister, The Guaranteed Experience
Publisert: 1.11.2022 -
495: Common CX Mistakes
Publisert: 25.10.2022 -
494: Jen Bailin, The Bright, Big Future of CX
Publisert: 18.10.2022 -
493: Special Announcement
Publisert: 11.10.2022 -
492: Zhecho Dobrev, The Value of Emotions
Publisert: 4.10.2022 -
491: Answer to Abusive Customers: Shut Down Support?
Publisert: 27.9.2022 -
490: Deon Nicholas, Human-Centered AI
Publisert: 20.9.2022 -
489: Customer Health Score
Publisert: 13.9.2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Publisert: 6.9.2022 -
487: Season Intro
Publisert: 5.9.2022 -
486: Bourbon Summit, Season Finale
Publisert: 19.4.2022 -
485: David Sakamoto, The Power of Transparency
Publisert: 12.4.2022 -
484: Empathy and Leadership
Publisert: 5.4.2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
