Be Customer Led
En podkast av Bill Staikos
122 Episoder
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Luis Angel-Lalanne on How Customer Listening is Evolving
Publisert: 25.5.2022 -
Kevin Budelmann on The Connection Between Purpose, Brand, and Experience
Publisert: 18.5.2022 -
Amy Shioji on Combining Strategy and Customer Experience
Publisert: 11.5.2022 -
Andy Binns on Innovation and Identifying Corporate Explorers
Publisert: 4.5.2022 -
Amanda Whiteside on CX & EX Leadership
Publisert: 27.4.2022 -
Ryan Hart on the Evolution of Experience Management
Publisert: 21.4.2022 -
Richard RB Botto on Building a Community & Member Experience
Publisert: 13.4.2022 -
Marcela Lay – Influencing & Driving Culture Change
Publisert: 6.4.2022 -
Steven Moy on Evolving Customer Needs & Future Tech
Publisert: 30.3.2022 -
Steve Dion on Leadership, Culture & the Future of Work
Publisert: 23.3.2022 -
Kermit Randa on the Importance of Customer Success in Driving CX
Publisert: 16.3.2022 -
Michael Bartlett on His New Book – The Dark Side of CX
Publisert: 9.3.2022 -
Katie Schlott Talks Inclusive Design & Designing for Women
Publisert: 2.3.2022 -
Kerry Goyette Talks About Workplace Analytics & The Future of Work
Publisert: 23.2.2022 -
Christy Dempster Talks to CX & Marketing Working Together
Publisert: 16.2.2022 -
Todd Unger Discusses Organizing for Customer Experience, Leadership, and Community Growth
Publisert: 9.2.2022 -
Clare Muscutt Helps Us Understand CX Community Building for WiCX
Publisert: 2.2.2022 -
Sam Bright from Upwork and the integration of CX, Product, and Community
Publisert: 26.1.2022 -
Becky Getz From Amazon and the Impact of CX on Culture Change
Publisert: 19.1.2022 -
Eckhart Boehme from Unipro Solutions talks about ‘Jobs to Be Done’ & his Original Framework
Publisert: 12.1.2022
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com
