Why 79% of Your Team Managers are Poor Coaches and What to Do About It
The Contact Center Gurus - En podkast av Jessica Voss
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Blair Stevenson. Founder of BravaTrak. Sales Leadership Specialist Over 20 years’ experience assisting companies to increase revenue and achieve their sales growth targets. Degree in Psychology. Applies behavioral science principles to enhance sales leadership in contact centers and inside sales teams. Author of ‘Game On 2nd Ed: How to create a world-class coaching culture so you boost engagement and drive results.’ It is available on Amazon here: https://tinyurl.com/4ufwps4a You can reach Blair at: [email protected] www.bravatrak.com Take Advantage of a Free Sales Coaching Audit from Bravatrak, mention the CTG Podcast! Episode Sponsors www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com #balto #supportlogic #ozonetel #cloudtechgurus #cx #customerexperience #contactcenter #AI #NLP #CCaaS #QA #QM
