Lean Techniques in the Contact Center
The Contact Center Gurus - En podkast av Jessica Voss
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Paul currently leads the technical service department for his division at LG Electronics. He will discuss the value of Lean Operations in a contact center environment and how it can significantly improve operational efficiencies. Episode Sponsors: www.supportlogic.io www.balto.ai/guru www.ozonetel.com www.cloudtechgurus.com