42. Customer Success–Product Management Handshake: A Conversation with Cisco
TECHtonic: Trends in Technology and Services - En podkast av Technology & Services Industry Association - Fredager
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The handshake between customer success and product management is more critical than you may think. Thomas discusses this topic with two dynamic leaders from Cisco Systems: Morgan Mann and Vasudha Gambhir. They cover aspects of collaboration between product and customer success, including consistent customer experience, effective adoption, and key metrics.
