Episode 2 - How Genesys and Google Cloud CCAI Make Conversational AI a Must Have for Your Contact Center

Customer Experience Insights - En podkast av Genesys Influencer Relations

Prøv Podimo gratis i hele 30 dager!

I Podimo finner du eksklusive podkaster og bestselgende lydbøker tilpasset dine ører

Reklame

Kategorier:

Forretning Teknologi

Join host Scott Nagel as he discusses Google Cloud Contact Center AI (CCAI) with Joe Ciuffo and James Walford from Genesys. They discuss the benefits of conversational AI and how Genesys and Google Cloud uniquely integrate. They also provide specific use cases including the increased demand for AI in the contact center with the current Covid-19 situation.

Visit the podcast's native language site