Streamlining and Scaling Customer Success with Customer Hubs

CSM Practice - The Customer Success Podcast - En podkast av Irit Eizips & CSM Practice - Fredager

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Dive into the world of Customer Success with Irit Eizips in this insightful podcast episode, featuring Shachar Avrahami, VP Product & Strategy at EverAfter. Join them as they explore the impact of customer hubs and tech-touch strategies on enhancing customer engagement and scalability in businesses. Key highlights include: Unpacking actionable, personalized, and automated elements of successful Customer Success/tech-touch programs.Examining the role of decision-making trees in tech-touch...

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