Scaling Success: SAP's 7 Dimensions of Customer Success Framework
CSM Practice - The Customer Success Podcast - En podkast av Irit Eizips & CSM Practice - Fredager
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Can a single framework transform both customer satisfaction and organizational culture? In this exclusive interview with David Kahn, VP of Customer Success at SAP, we explore the groundbreaking 7 Dimensions of Customer Success Framework that is reshaping customer engagement and organizational alignment. Gain valuable insights into how SAP drives adoption, scales customer success initiatives, and creates consistent, impactful experiences across a diverse customer base. Click here to wat...
