Renewal Automation Leads to 15-Point Improvement in Retention Rate

CSM Practice - The Customer Success Podcast - En podkast av Irit Eizips & CSM Practice - Fredager

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Can renewal automation transform your customer success strategy and drive significant revenue growth? The answer is YES! In this insightful conversation with Sharon Shafran, VP of Customer Success and Operations at Emerson, we explore the journey of implementing automation in a mature organization and the remarkable outcomes achieved.Click here to watch the interview on YouTube!𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒 - Emerson's retention rate improved by 15 points through renewals automation.- The transition from manual...

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