How to Become a Value-Driven CSM
CSM Practice - The Customer Success Podcast - En podkast av Irit Eizips & CSM Practice - Fredager
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Discover essential strategies for becoming a top-tier Customer Success Manager (CSM) with Ifat Lev! Learn how to define success criteria, align business objectives with customer goals, and implement value-driven CSM frameworks effectively. Want to get access to Ifat Lev’s exclusive framework? Join our Mastermind program: https://bit.ly/jointhecustomermethod Click here to watch the video on YouTube. 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒 - Defining measurable success criteria to drive outcomes. - Aligning business ob...
