Driving Innovation in Customer Success with the 70-20-10 Methodology
CSM Practice - The Customer Success Podcast - En podkast av Irit Eizips & CSM Practice - Fredager
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What is the 70-20-10 framework and how can business executives leverage it for organizational growth and optimization? Tomer Laks, CEO & Founder of Kapability Group, offers a roadmap for profound organizational transformation in this episode! Key Highlights: 🔸 Explore how the 70-20-10 framework enhances change management, communication, transparency, and innovation within organizations. 🔸 Discover real-world applications and success stories from industry giants like IBM, Netflix, Google...
