VUX World
En podkast av Kane Simms
336 Episoder
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How HSBC is using conversational AI with Andy Kingston, HSBC
Publisert: 24.5.2022 -
The need for AI privacy, with Patricia Thaine, CEO, Private AI
Publisert: 19.5.2022 -
How AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner, AMRO Bank
Publisert: 18.5.2022 -
Top CX trends and how AI is helping, with Brad Cleveland
Publisert: 4.5.2022 -
How Marks and Spencer is using conversational AI, with Steven Siddall Contact Systems Lead, Marks and Spencer
Publisert: 27.4.2022 -
How Homeserve is using DialogFlow for CX automation, with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve
Publisert: 22.4.2022 -
How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart
Publisert: 21.4.2022 -
Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER
Publisert: 21.4.2022 -
Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia
Publisert: 19.4.2022 -
Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI
Publisert: 14.4.2022 -
Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai
Publisert: 1.4.2022 -
Call centre authentication with Matt Smallman, Founder, SymNex Consulting
Publisert: 31.3.2022 -
So you have a chatbot, now what? With Alan Nichol, CTO, Rasa
Publisert: 25.3.2022 -
How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon
Publisert: 24.3.2022 -
How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP
Publisert: 20.3.2022 -
'Cobots' with Lisa Michaud, Product Director, Interactions
Publisert: 19.3.2022 -
Making up for lost revenue with AI with Brian Jeppesen, Landry's Inc.
Publisert: 16.3.2022 -
Bringing conversational commerce to life with Brian Podolak, CEO, Vocodia
Publisert: 16.3.2022 -
Speech recognition revolution with Scott Stephenson, CEO, Deepgram
Publisert: 11.3.2022 -
Speech-to-speech synthesis with Alex Serdiuk, CEO, Respeecher
Publisert: 5.3.2022
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.
