95 Episoder

  1. Short Form Content & Human Language in Digital Customer Success with Anika Zubair of Griffin | Episode 034

    Publisert: 23.1.2024

  2. Elevating CS Within Your Organization with Anita Toth | Episode 033

    Publisert: 16.1.2024

  3. Digital Customer Success with and Engineering Mindset with Bhavika Kochhar | Episode 032

    Publisert: 9.1.2024

  4. How Digital Fuels the Post-Sale Journey at Demandbase with Alyssa Opella | Episode 031

    Publisert: 2.1.2024

  5. Building Community in Digital Customer Success with Marie Lunney | Episode 030

    Publisert: 12.12.2023

  6. Putting Humanity Back Into Digital Customer Success with Jon Johnson of UserTesting | Episode 029

    Publisert: 5.12.2023

  7. Digital Customer Success, Music & Banter with Jeff Kushmerek of Infinite Renewals | Episode 028

    Publisert: 28.11.2023

  8. Scaling Customer Success the Totango Way with Chris Dishman | Episode 027

    Publisert: 21.11.2023

  9. Customer Value Led Growth in Digital CS with Markus Rentsch of Remark-Able | Episode 026

    Publisert: 14.11.2023

  10. Driving Customer Outcomes at Scale with CS Legend Greg Daines (a.k.a The Churn Doctor) of ChurnRX | Episode 025

    Publisert: 7.11.2023

  11. Driving Hybrid Customer Success Through Orchestrated Onboarding with Donna Weber | Episode 024

    Publisert: 31.10.2023

  12. One of the Digital CS Originals: It’s Lane Holt of Gainsight! | Episode 023

    Publisert: 26.10.2023

  13. Digital Customer Success, AI, Podcasting & Fun with Dillon Young of the Lifetime Value Podcast | Episode 022

    Publisert: 24.10.2023

  14. Digital Customer Success, Laughs & Banter with the Incredible Kristi Faltorusso of Client Success | Episode 021

    Publisert: 19.10.2023

  15. How Employee Satisfaction Drives Customer Success with Alyssa Nolte of LIFT | Episode 020

    Publisert: 17.10.2023

  16. Installing a Digital Customer Success Program Into an Existing CS Function with Kailey Killoran at Loopio | Episode 019

    Publisert: 10.10.2023

  17. Iterating Your Way to Digital Customer Success Maturity with Aaron Hatton from Gainsight | Episode 018

    Publisert: 3.10.2023

  18. Elevating Customer Success Through Accessibility with Alex Farmer of Nezasa and Customer Success Excellence Awards | Episode 017

    Publisert: 26.9.2023

  19. Building a CS Ops Function Around Clean Data and Automations with Michael Bojanski of Learn to Win | Episode 016

    Publisert: 19.9.2023

  20. Data-Driven Decision Making in Digital Customer Success with Dan Ennis of Monday.com | Episode 015

    Publisert: 12.9.2023

4 / 5

This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com 

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