The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
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It's a Great Time to be a CX Leader
Publisert: 18.1.2022 -
The State of CX Management
Publisert: 11.1.2022 -
Get Comfortable Saying "Yes"
Publisert: 4.1.2022 -
The Self-Service Experience
Publisert: 21.12.2021 -
Human Resources: the CX Pro's Partner
Publisert: 14.12.2021 -
CX for Small Businesses
Publisert: 7.12.2021 -
Special Episode: Live with CXPA - Combining CX and EX: Better Together
Publisert: 30.11.2021 -
Smoothing Out Rough Holiday Experiences
Publisert: 23.11.2021 -
It Starts with the Customer
Publisert: 16.11.2021 -
Can you relate?
Publisert: 9.11.2021 -
Back to School
Publisert: 2.11.2021 -
CX Horror Stories IV
Publisert: 26.10.2021 -
The Common Purpose
Publisert: 19.10.2021 -
Got data? Dashboard it!
Publisert: 12.10.2021 -
Don't Ruin Their Day
Publisert: 5.10.2021 -
The "Yes" Mentality
Publisert: 28.9.2021 -
I'll Be Back
Publisert: 21.9.2021 -
Effectively Combining CX and EX
Publisert: 14.9.2021 -
Special Episode: Live with CXPA - Key Ingredients for Making an Impact with CX
Publisert: 7.9.2021 -
The Mature CX Program
Publisert: 31.8.2021
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
