The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
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Experiencing X4
Publisert: 28.3.2023 -
Patient vs. Customer Experience
Publisert: 21.3.2023 -
Concerts, Conventions, and CX
Publisert: 14.3.2023 -
Your CX Career
Publisert: 7.3.2023 -
Putting the Humanity Back Into Patient Experience
Publisert: 28.2.2023 -
Setting Employees Up for Success
Publisert: 21.2.2023 -
Service Design
Publisert: 14.2.2023 -
Creating Superfans
Publisert: 7.2.2023 -
Life in the Fast Lane
Publisert: 31.1.2023 -
Anticipate and Elevate
Publisert: 24.1.2023 -
Sense and Respond
Publisert: 17.1.2023 -
Emotions Matter
Publisert: 10.1.2023 -
The Data Endgame
Publisert: 3.1.2023 -
It's Gotta Be Seamless
Publisert: 20.12.2022 -
Creating Structure out of Unstructured Data
Publisert: 13.12.2022 -
Enable Your Employees
Publisert: 6.12.2022 -
Predicting the Future
Publisert: 29.11.2022 -
Let's Play!
Publisert: 22.11.2022 -
The Right "Now"
Publisert: 15.11.2022 -
The Three Levels of Personalization
Publisert: 8.11.2022
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.