The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
En podkast av The Agile Brand
693 Episoder
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#493: The Top 3 in-demand marketing jobs for 2024 with Sue Keith, Ceres Talent
Publisert: 6.3.2024 -
#492: Building and maintaining a culture of customer centricity with Abhii Parakh, Head of Customer Experience at Prudential
Publisert: 4.3.2024 -
#491: Data collection done right with Sean Falconer, Skyflow
Publisert: 1.3.2024 -
#490: AI & Great Customer and Employee Experiences with Simonetta Turek, Chief Product Officer at Medallia
Publisert: 28.2.2024 -
#489: Machine learning in the enterprise with Eric Siegel, Machine Learning Week
Publisert: 26.2.2024 -
#488: Learning from our data with Matt Swalley, Omneky
Publisert: 23.2.2024 -
#487: (Actually) great content with generative AI, with Jon Ricketts, AGYL AI
Publisert: 21.2.2024 -
#486: Igniting customer centricity with Sri Narasimhan, Head of Enterprise Customer Experience at CVS Health
Publisert: 19.2.2024 -
#485: A winning first-party data strategy with Heidi Bullock, CMO, Tealium
Publisert: 16.2.2024 -
#484: What it takes to be a category-leading CX brand, with Joe Tyrrell, CEO of Medallia
Publisert: 14.2.2024 -
#483: Omnichannel and the future of retail with Kristin Schoenstein and Elizabeth Robillard, eTail Palm Springs
Publisert: 12.2.2024 -
#482: Making phone conversations with customer count, with Ryan Johnson, CallRail
Publisert: 9.2.2024 -
#481: Customer journey management with Stacy Sherman, Doing CX Right
Publisert: 7.2.2024 -
#480: Search and the Customer Experience, with David Ting, Zenni Optical
Publisert: 5.2.2024 -
#479: Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at Pega
Publisert: 2.2.2024 -
#478: When is headless the right (or wrong) idea? with Liz Spranzani, CTO at Verndale
Publisert: 31.1.2024 -
#477: Gen AI in the E-commerce Experience with Bernadette Nixon, Algolia
Publisert: 29.1.2024 -
#476: Digital experiences in physical retail with Sarah Jarvis, Eagle Eye Solutions
Publisert: 26.1.2024 -
#475: Customer lifetime value for the win, with Neil Hoyne, Chief Strategist at Google
Publisert: 24.1.2024 -
#474: Increasing speed to improve CX with Doug Rubingh, Sinch MessageMedia
Publisert: 22.1.2024
Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.
