Future of Customer Service
En podkast av Inbenta
33 Episoder
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33. Simple TV: AI is the Future of Customer Service
Publisert: 24.5.2022 -
32. Aram Melkoumov from Crowdlinker
Publisert: 5.5.2022 -
31. Neoenergia: Keep Human at the Center of your Digital Strategy
Publisert: 17.3.2022 -
30. Reasoning Engines and the Truth About AI
Publisert: 8.2.2022 -
29. Why do so many AI projects fail?
Publisert: 18.1.2022 -
28. Voice bots and IVR Systems – The Future of On-Call Support
Publisert: 4.11.2021 -
27. Customer Service Digitalization in Manufacturing Industries
Publisert: 25.10.2021 -
26. Headless Technology and The Future of Omnichannel
Publisert: 7.10.2021 -
25. The Cross-Industry Value of AI
Publisert: 24.9.2021 -
24. Understanding Behavioral Bot Design
Publisert: 10.9.2021 -
23. Conversation Design Institute
Publisert: 25.6.2021 -
22. How to create a great search experience
Publisert: 1.3.2021 -
21. How to start a customer service department
Publisert: 22.2.2021 -
20. Own the financial aspect, not just the relational aspect
Publisert: 15.2.2021 -
19. Top 5 Customer Experience Trends for 2021
Publisert: 8.2.2021 -
18. Lessons from a Customer Service Consultant
Publisert: 1.2.2021 -
17. How to always deliver the major objectives
Publisert: 25.1.2021 -
16. Customer success from a Fortune 100 company to a start-up organization
Publisert: 18.1.2021 -
15. Customer research is one of the most vital things you can do for success
Publisert: 11.1.2021 -
14. How sales and customer support work best together (with former Google Sales VP)
Publisert: 21.12.2020
The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities. The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers. This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.com
