Making the Fan
En podkast av David Millay
139 Episoder
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$208k for a LeBron replay? NFTs Explained
Publisert: 31.3.2021 -
How Fandom is Evolving w/ Zoe Scaman
Publisert: 24.3.2021 -
Amaze Your Customers and Fans w/ Shep Hyken
Publisert: 12.3.2021 -
Leadership Lessons from a Disney Legend w/ Lee Cockerell
Publisert: 9.3.2021 -
Find Your SPARK w/ Simon T. Bailey
Publisert: 1.3.2021 -
Making Swag Easy w/ Jeremy Parker
Publisert: 22.2.2021 -
Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla
Publisert: 17.2.2021 -
Celebrating 50 episodes with our Top 5 favorite clips
Publisert: 8.2.2021 -
Designing Effective Remote Work Teams w/ Steph Smith
Publisert: 2.2.2021 -
Utilizing Technology to Solve Business Problems w/ Adam Polansky
Publisert: 25.1.2021 -
The Future of Customer Experience w/ Steven Van Bellegham
Publisert: 19.1.2021 -
Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa
Publisert: 13.1.2021 -
The Customer Experience Playbook w/ Jonathan Daniels
Publisert: 21.12.2020 -
Importance of Versatility and Vulnerability in Leadership
Publisert: 14.12.2020 -
A Culture of Experimentation and Innovation w/ Jesse Cole
Publisert: 8.12.2020 -
Lessons from the Business of Hip-Hop w/ Dan Runcie
Publisert: 1.12.2020 -
The Future of Venue Experiences w/ Drew Berst
Publisert: 23.11.2020 -
The Power of Service and Reinvention w/ Brandon Steiner
Publisert: 16.11.2020 -
Great Leaders Establish, Operationalize, and Sustain Values
Publisert: 10.11.2020 -
Livestreams, Guest Experience Philosophy, and CX at the Polls
Publisert: 4.11.2020
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.