CX Insider - Customer experience leaders sharing insights and ideas for customer service success
En podkast av ACF Technologies - Mandager
128 Episoder
-
How to Lead in Times of Crisis, With Meridith Elliott Powell
Publisert: 9.5.2022 -
How Is VR Transforming Patient Experience? With Denise Silber
Publisert: 26.4.2022 -
The Impact of Conversational AI on CX & the Workforce Crisis, With Rob Carpenter
Publisert: 11.4.2022 -
Uncovering CX Challenges in the Automotive Industry, With Daniel Haas
Publisert: 21.3.2022 -
What Is the Future of Patient Experience? With Maneesh Juneja
Publisert: 7.3.2022 -
How to Apply Storytelling in User Experience, With Chris Ashby
Publisert: 21.2.2022 -
How to Achieve Customer Experience Excellence in 7 Steps, With Crystal D’Cunha
Publisert: 7.2.2022 -
How Can Traditional Banks Compete With Digital Challengers? With Bruno Pešec
Publisert: 10.1.2022 -
Insider View: The Future of Retail Banking | Branch Transformation 2021, RBR
Publisert: 15.12.2021 -
How to Build Customer Loyalty, With Paula Thomas
Publisert: 15.11.2021 -
How to Create an Inclusive Corporate Culture, With Stuart Anderson
Publisert: 3.11.2021 -
What Makes a Great Female Leader, With Allison Hartsoe
Publisert: 18.10.2021 -
How to Connect With Consumers Who Defy Categorization, With Michael Solomon
Publisert: 4.10.2021 -
How to Build Customer Trust, With Sergio Feo
Publisert: 20.9.2021 -
How Do Vision & Mission Statements Play the Lead Role in CX Delivery? With Jose Herrera
Publisert: 6.9.2021 -
How Are Millennials Setting the New Standard for Customer Experience? With Dan Gingiss
Publisert: 23.8.2021 -
How to Scale Your Customer Experience, With Ben Segal
Publisert: 26.7.2021 -
Has Customer Obsession Gone Too Far? With Steve Anderson
Publisert: 13.7.2021 -
50th Episode Special
Publisert: 5.7.2021 -
How Video Consultations Enhance Customer Experience, With Stuart Fearn
Publisert: 23.6.2021
In our CX Insider studio, we initiate conversations with leading customer experience experts from various sectors. Our network consists of professionals striving to bring change to their company and industry. Starting our podcast with a humble audience, primarily consisting of colleagues from our office, we soon found the listeners who were eager to learn about delivering excellent customer experience. At our company ACF Technologies, disruptive innovation is the fundamental pillar of our mission. CX Insider carries a crucial role in expanding the community of creative thinkers beyond the now virtual walls of our office. We believe that we will spin the wheel of innovation by providing space to discuss novel concepts and continuously questioning the way things are done. If you are one of the thinkers and would like to become part of our community, follow us on LinkedIn and Instagram, and subscribe to our weekly episodes.
