Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
-
169: Slack Support with Chris Jewitt
Publisert: 14.1.2021 -
168: Slack Support with Sean Tanos
Publisert: 13.1.2021 -
167: Slack Support with Fletcher Richman
Publisert: 12.1.2021 -
166: Slack Support with Vlad Shlosberg
Publisert: 11.1.2021 -
2021 Kickoff
Publisert: 4.1.2021 -
165: Year in Review: Can’t Get No Satisfaction
Publisert: 1.1.2021 -
164: Year in Review: Successful Improvements
Publisert: 31.12.2020 -
163: Year in Review: Looking Back at Forecasting
Publisert: 30.12.2020 -
162: Year in Review: Growing the Business through Support
Publisert: 29.12.2020 -
161: Year in Review: Growing Teams and Leaders
Publisert: 28.12.2020 -
160: Year in Review: Bringing People Together
Publisert: 25.12.2020 -
159: Year in Review: Careers and Hiring
Publisert: 24.12.2020 -
158: Year in Review: Numbers and Beyond
Publisert: 23.12.2020 -
157: Year in Review: Reviews, Goals and Performance
Publisert: 22.12.2020 -
156: Year in Review: Metrics
Publisert: 21.12.2020 -
155: Year in Review: Leadership Careers
Publisert: 18.12.2020 -
154: Year in Review: Frustrations and Awkward Conversations
Publisert: 17.12.2020 -
153: Year in Review: The First Week
Publisert: 16.12.2020 -
152: Year in Review: Podcast Journey Part 2
Publisert: 15.12.2020 -
151: Year in Review: Podcast Journey Part 1
Publisert: 14.12.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
