Customer Service Gold Dust Podcast
En podkast av Gavin Scott
88 Episoder
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EP 28: Why Customer Service May Even Outrank Marketing In Certain Key Metrics with Jonty Pearce
Publisert: 6.10.2021 -
EP 27: Customer Service Mindsets For Success
Publisert: 29.9.2021 -
EP 26: How to Get Customers to Come Back Again and Again with Shep Hyken
Publisert: 22.9.2021 -
EP 25: Understanding Customer Experience and Why It Should Be Kept Simple with Merete Medle
Publisert: 15.9.2021 -
EP 24: Demonstrating Curiosity
Publisert: 8.9.2021 -
EP 23: How Customer Experience Can Lead To The Sustained Growth Of Your Business Chloe Woolger
Publisert: 1.9.2021 -
EP 22: How To Deliver An Effortless And Memorable Service To All Your Customers with Jacqui Turner
Publisert: 25.8.2021 -
EP 21: How Putting Customers First Can Help Improve Your Bottom Line with Nicholas Zeisler
Publisert: 28.7.2021 -
EP 20: The 8 Key Traits Of an Effective Customer Experience Leader
Publisert: 21.7.2021 -
EP 19: How To Create An Emotional Connection In Todays World
Publisert: 14.7.2021 -
EP 18: Language - The Importance of Making A conversation Feel Easy
Publisert: 7.7.2021 -
EP 17: How a Great Customer Experience Can Grow Your Bottom Line with Rick Denton
Publisert: 30.6.2021 -
EP 16: Top Tips On How to Better Understand The Customer Experience with Jeff Sheehan
Publisert: 23.6.2021 -
EP 15: Find Out What Is The Most Effective Way to Boost Contact Centre Efficiency
Publisert: 16.6.2021 -
EP 14: How Important Is Customer Experience To Success In Business with Jonathan Daniels
Publisert: 9.6.2021 -
EP 13: Why Human Connection in a Post-Pandemic World Will Only Rise in Importance with Garry Gormley
Publisert: 2.6.2021 -
EP 12: How the Appropriate Technology can Play a Vital Role in Customer Service with Justin Robbins
Publisert: 26.5.2021 -
EP 11: Compassion in a time of COVID-19: Building Lasting Customer Relationships by Active Listening with Sarah Sargent
Publisert: 17.5.2021 -
EP 10: How to Elevate your Brand and Attract New Customers using Customer Journey Mapping with Jim Tincher
Publisert: 12.5.2021 -
EP 09: An Innovative Approach to Customer Service Can Build Unbreakable Bonds with Customers- Interview with Richard Christie
Publisert: 5.5.2021
Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.