Customer Service Academy
En podkast av Tony Johnson
Kategorier:
136 Episoder
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54: Treat Your Team Like Customers and Watch Them Thrive
Publisert: 5.3.2021 -
53: Does Your Team Know What's Going On?
Publisert: 26.2.2021 -
52: Technology That Enables Employees and Delights Guests With Sean Reiter
Publisert: 19.2.2021 -
51: If You Make Things Too Hard for Customers They Will Abandon You
Publisert: 12.2.2021 -
50: Connecting Your Brand Story to Your Customers With Christopher Wallace
Publisert: 5.2.2021 -
49: Building Client + Customer Trust During Times of Adversity and Uncertainty
Publisert: 29.1.2021 -
48: A Mindful Approach to Transformation With Georgina Miranda
Publisert: 22.1.2021 -
47: 5 Powerful Guest Service Phrases
Publisert: 15.1.2021 -
46: Building Energy and Trust In Your Virtual Call Center With Steve Bederman
Publisert: 8.1.2021 -
45: Customers Will Be Less Forgiving in 2021 - Here Are Your New Year's Strategies
Publisert: 2.1.2021 -
44: The Power of Giving Back With Gratitude
Publisert: 26.12.2020 -
43: Reimagining the Future of the Workplace With Simon Elliot
Publisert: 18.12.2020 -
42: The Six Canons of Customer Service
Publisert: 12.12.2020 -
41: Inside Your Customer's Imagination With Chip Bell
Publisert: 4.12.2020 -
40: 5 Steps to Implement Your Customer Experience Strategy
Publisert: 27.11.2020 -
39: Delivering Safety, Quality, and Hospitality on Black Friday
Publisert: 20.11.2020
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at tony@igniteyourservice.com or call/text 606-356-7447.
