Customer Service Academy
En podkast av Tony Johnson
140 Episoder
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98: The 5 Customer + Employee Experience Guidelines
Publisert: 26.3.2022 -
97: Technology and Innovation That Truly Solves Problems with Mouli Chandramouli
Publisert: 19.3.2022 -
96: Do You Understand Your Customers or Just Think You Do?
Publisert: 13.3.2022 -
95: Creating High Performing Teams Who Provide Amazing Customer Experiences With Emily Ransone
Publisert: 1.3.2022 -
94: Your Employees Probably Hate Your Training and What To Do About It
Publisert: 18.2.2022 -
93: Creating Value for Clients to Grow Long Term Relationships With Simon Elliot and Ed Snowden
Publisert: 4.2.2022 -
92: Remote Strategies That Drive CX Success and Employee Engagement With Tim Mobley
Publisert: 24.1.2022 -
91: What Value Do You Bring To Your Customers?
Publisert: 16.1.2022 -
90: Building Strong Teams With a Customer Focus With Janet Fouts
Publisert: 8.1.2022 -
89: What Your Customers Want In 2022
Publisert: 1.1.2022 -
88: Are You Listening to Your Customers and Acting On Your VOC Data?
Publisert: 17.12.2021 -
87: Technology That Improves Employee + Occupant Experience With Junaith Shahabdeen and Sri Sridharan
Publisert: 5.12.2021 -
86: What Thanksgiving Teaches Us About Customer Service
Publisert: 21.11.2021 -
85: Retaining Customers and Developing Relationships With Ed Snowden
Publisert: 13.11.2021 -
84: Creating a Culture of Intentional Hospitality
Publisert: 6.11.2021 -
83: Acquiring and Keeping Customers Through Impactful Marketing With Raul Galera
Publisert: 29.10.2021 -
82: Why Great Service Grows Sales
Publisert: 19.10.2021 -
81: What Haunted Houses Teach Us About Customer Experience
Publisert: 11.10.2021 -
80: Understanding Your Priorities and Commitments With Garland Vance
Publisert: 2.10.2021 -
79: Are You Ready For Customer Service Week?
Publisert: 27.9.2021
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
