Customer First

17 Episoder

1. Changing expectations: Healthcare and financial services

   Publisert: 21.9.2022
2. The great data debate

   Publisert: 24.8.2022
3. Inflation

   Publisert: 14.4.2022
4. Innovation

   Publisert: 26.1.2022
5. Personalization

   Publisert: 6.1.2022
6. Orchestrating experiences

   Publisert: 10.12.2021
7. Buying into brands

   Publisert: 10.3.2021
8. Ethics for a new era

   Publisert: 16.2.2021
9. Logistics

   Publisert: 10.2.2021
10. Emotional intelligence

    Publisert: 27.1.2021
11. Value of customer experience (CX)

    Publisert: 10.8.2020
12. Future of service

    Publisert: 10.8.2020
13. Future of marketing

    Publisert: 13.7.2020
14. Insight driven engagement

    Publisert: 6.7.2020
15. Future of sales

    Publisert: 6.7.2020
16. Empowered employees

    Publisert: 10.6.2020
17. Customer obsession

    Publisert: 10.6.2020