Creating Disney Magic
En podkast av Lee Cockerell - Tirsdager
547 Episoder
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Tell People What They are Thinking Before They Ask
Publisert: 26.11.2019 -
Can You Enforce Rules and Still Give a Great Experience
Publisert: 19.11.2019 -
Create a Culture of Customer Service
Publisert: 12.11.2019 -
How to Handle a Team Member Resignation
Publisert: 5.11.2019 -
Own Your Attitude
Publisert: 29.10.2019 -
Time Management Impacts Your Reputation
Publisert: 22.10.2019 -
What if You are Too Busy for New Customers?
Publisert: 15.10.2019 -
Is it Better to Get an Education or a Promotion?
Publisert: 8.10.2019 -
Get in the Right Environment to Get Work Done
Publisert: 1.10.2019 -
Do You Need Brand Name Experience on Your Resume?
Publisert: 24.9.2019 -
Product Knowledge Leads to Better Customer Service
Publisert: 17.9.2019 -
The Customer is Not Always Right But They are Still a Customer
Publisert: 10.9.2019 -
Why Every Business Should Have Appearance Guidelines
Publisert: 3.9.2019 -
Handling Difficult Situations With Employees
Publisert: 27.8.2019 -
Use the Phone to Build Your Reputation
Publisert: 20.8.2019 -
Take Time to Celebrate Milestones
Publisert: 13.8.2019 -
It's Your Responsibility to Develop People
Publisert: 6.8.2019 -
Get Your Message Out
Publisert: 30.7.2019 -
The Conversation You Should Have With Every Employee
Publisert: 23.7.2019 -
Exploring Offsite Team Building Exercises
Publisert: 16.7.2019
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
