Creating Disney Magic
En podkast av Lee Cockerell - Tirsdager
547 Episoder
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How To Deal With Bad Comments From Former Employees
Publisert: 12.10.2021 -
Don’t Be Good When You Can Be Great
Publisert: 5.10.2021 -
Don’t Argue with a Customer
Publisert: 28.9.2021 -
Can Culture Compete with Compensation?
Publisert: 21.9.2021 -
Reintroducing Staff to the Office
Publisert: 14.9.2021 -
Empowering Employees to Make Decisions
Publisert: 7.9.2021 -
How to Be a Better Listener
Publisert: 31.8.2021 -
Discussing Nurses and Healthcare
Publisert: 24.8.2021 -
Service is a Superpower
Publisert: 17.8.2021 -
Making All Staff Feel Welcome
Publisert: 10.8.2021 -
How to Get Customer Feedback
Publisert: 3.8.2021 -
You’ve Got to Know More to Be More
Publisert: 27.7.2021 -
How to Tell Someone They Did Not Get a Promotion
Publisert: 20.7.2021 -
Treating Customers Like Visitors
Publisert: 13.7.2021 -
Build a First-Class Reputation
Publisert: 6.7.2021 -
How Leaders Can Connect Digitally
Publisert: 29.6.2021 -
A Case Study in Risk
Publisert: 22.6.2021 -
Allowing Employees to Deal with Family Matters
Publisert: 15.6.2021 -
Now is the Opportunity to Get a Job
Publisert: 8.6.2021 -
How to Give Clarity in Job Descriptions
Publisert: 1.6.2021
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
