CELab: The Customer Education Lab
En podkast av CELab
152 Episoder
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Episode 32 - Sandi Lin and the Rise of the Customer
Publisert: 15.1.2020 -
Episode 31 - What Can Radiohead Teach Us About Customer Education?
Publisert: 31.12.2019 -
Episode 30 - Is In-Product Education the New LMS?
Publisert: 21.12.2019 -
Episode 29 - Skilljar Connect Recap
Publisert: 5.12.2019 -
Episode 28 - DevLearn 2019 Recap
Publisert: 21.11.2019 -
Episode 27 - Measuring ROI by Collecting, Connecting, and Visualizing Data
Publisert: 7.11.2019 -
Episode 26 - Mason Levy - How Conversational AI Helps your Customer Education Program
Publisert: 24.10.2019 -
Episode 25 - Why You Need a Customer Education Program
Publisert: 10.10.2019 -
Episode 24 - Matt Mulholland - Why Most Customer Education is Boring
Publisert: 26.9.2019 -
Episode 23 - The Myths and Misconceptions of Certification – Part 2
Publisert: 12.9.2019 -
Episode 22 - The Myths and Misconceptions of Certification - Part 1
Publisert: 29.8.2019 -
Episode 021 – Instructional Design 101: The Kirkpatrick Model
Publisert: 15.8.2019 -
Episode 020 - Scalable Onboarding and Education Programs for Customer Success
Publisert: 1.8.2019 -
Episode 19 - Sharing with Others
Publisert: 18.7.2019 -
Episode 18 - What Format Should I Use for My Content?
Publisert: 9.7.2019 -
Episode 17 - Starting Over
Publisert: 20.6.2019 -
Episode 16 - Data Driven Decision Making for Customer Education
Publisert: 6.6.2019 -
Episode 15 - iPaaS for Education
Publisert: 23.5.2019 -
Episode 14 - Trends in Customer Education with Linda Schwaber-Cohen
Publisert: 9.5.2019 -
Episode 13 – Becoming a Customer Education Instructional Designer
Publisert: 25.4.2019
CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.