CELab: The Customer Education Lab
En podkast av CELab
152 Episoder
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Episode 152 - NetExam - Beyond Customer Training: Demystifying Channel Partner Education
Publisert: 10.3.2025 -
CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX
Publisert: 23.2.2025 -
CELab - Ep 150 - Celebrating 150 Episodes - Reflections on our Journey in Customer Education
Publisert: 8.2.2025 -
CELab - Ep 149 - Julie Cochrane - Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook
Publisert: 24.1.2025 -
Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content
Publisert: 10.1.2025 -
CELab Ep 147 - CELab 2024 Wrapped - Part 2
Publisert: 27.12.2024 -
CELab Ep 146 - CELab 2024 Wrapped
Publisert: 12.12.2024 -
CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth
Publisert: 30.11.2024 -
CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education
Publisert: 15.11.2024 -
CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation
Publisert: 31.10.2024 -
CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed
Publisert: 17.10.2024 -
CELab - Ep 141 - Rethinking Customer Education Strategy: The Power of Active Listening
Publisert: 3.10.2024 -
CELab - Ep 140 - Dan Ennis - Bridging the Gap - Collaboration Between Digital Customer Success and Customer Education
Publisert: 19.9.2024 -
CELab - Ep 139 - Melissa Kruminas @ Docebo - Building Value-Led / Product-Supported Customer Education
Publisert: 5.9.2024 -
CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2
Publisert: 22.8.2024 -
Ep 137 – Michele Wiedemer - The Learner-Centered Design Model - Part 1
Publisert: 8.8.2024 -
Ep 136 - Mini - Who's Going To Arrest Me When I Get My Certification Program Wrong?
Publisert: 25.7.2024 -
Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact
Publisert: 11.7.2024 -
Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education
Publisert: 27.6.2024 -
Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education
Publisert: 14.6.2024
CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
