40 - Are Your Customers Getting Value? - Charlie Harvey

Today I'm talking to Charlie Harvey, a Vice President of International Customer Success at Zappi. As well as being recognized for building and executing an international customer success strategy, Charlie has also been named ChurnZero's 10 Customer Success Leaders to Watch in 2021. Indeed, we kept an eye on her work and it is a pleasure to bring this conversation to you today.In this episode, you'll hear about:Carlie's career journey - how did she make a transition from making physical produc...