32: How to Sell as a Customer Success Manager - Kristen Hayer

In this episode, I am talking to Kristen Hayer, the Founder and CEO of The Success League, a boutique consultancy helping organisations to develop top-performing customer success programs. Kristen has years of experience in running sales and customer success teams. Before starting her own business, she held VP positions in Customer Success and decided to leverage her expertise and run her own business. In this episode, you'll learn about: Kristen's career story from sales to cu...