A Third of Americans Use Ride-Hail. Uber and Lyft Need More

Have you been inside an Uber? How about a Lyft, or another ride-hailing service? If the answer is duh, rethink your sense of superiority. Because you’re in the minority. According to a new poll conducted by the Pew Research Center, just 36 percent of American adults say they have used ride-hailing services. Sixty-one percent say they have heard of the services but hadn’t taken a ride. The remaining 3 percent said they hadn’t heard of them at all.