VUI design best practice for kids Alexa skills with the BBC's Paul Jackson

We're honoured to be joined by Paul Jackson, Senior Designer at the BBC, to discuss how the Beeb are approaching VUI design, with a particular focus on designing Alexa Skills for kids.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioVUI design for kidsThe BBC is killing it in voice right now. It's one of the only companies with a full in-house voice and AI team and it consists of tens of people. It's investing heavily on what it believes is the future of content. This week, we're lucky enough to step inside the BBC and see how it's approaching voice design.We speak to Senior Designer on the Voice and AI team, Paul Jackson, about his experience in creating the CBeebies Alexa Skill and how you can apply the learnings to your voice user experiences, regardless of whether you're creating for kids or not.We discuss:The make-up of the BBC's Voice and AI teamHow the BBC are thinking about and approaching voiceThe challenges of Natural Language Understanding with kidsUser research findings from testing skills with kidsTranslating real-world insights into mimicked voice experiencesBest practice for designing VUI experiences for kidsSome of the BBC's 12 principles of designing for voiceLimiting options and choiceBalancing discovery and choiceThe use of sound, audio and recording with talentThe implementation approach and skills within skillsRelease cycles and continuous improvementThe whole episode is littered with clips from the CBeebies Alexa Skill as we move through the conversation and highlight examples of design thinking and how it translates to the end-result.This one is not to be missed.LinksFollow the BBC UXD team on Twitterand InstagramFollow Paul on Twitter and InstagramEnable the CBeebies skillHead to Mobile UX LondonEnquire about the Designing for Voice Course(mention VUX World to save 10%) Hosted on Acast. See acast.com/privacy for more information.