The power of data and APIs in energy supplier switching

I remember the first time I met Hedley Smith, founder and CEO of Homebox, during a venture programme four years ago. His energy and passion to transform the energy switching market was palpable. Using data to improve customer experience has always been a constant for Homebox and in this episode of Tied Together we look closely as how Hedley has cleverly used data to power the transformation of Homebox and its services. At Homebox, they use analytics tools such as Amplitude to measure customer...