S1 Ep1: Think Omnichannel Episode 1 | Psychology, Insights & emotional connections | Kate Nightingale & Cathy McCabe

Graham Johnston introduces the first Think Omnichannel podcast and is joined by 2 special guests: Kate Nightingale from Style Psychology and Cathy McCabe from Proximity Insight. We delve into their careers and experiences alongside learning about how their businesses are helping brands to become more 'human' while delivering Omnichannel transformation. We also get a fascinating crash course on human behaviour and psychology alongside some top tips from on what brands can do straight away to take action when it comes to transformation. Want to get in touch with our guests? See below: Cathy: https://www.proximityinsight.com/ | [email protected]  Kate: https://stylepsychology.co.uk/ | [email protected] (For the 'Your Chief Behavioural Officer' promotion, please quote 'Think YCBO'  If you would like to get in touch with the host, please contact [email protected]